ATM Remote Monitoring

HTx Services employs a secure remote management and support application for customers requiring remote services

 
 

Service Information

The HTx Services Command Center centrally coordinates our teams’ activities, from small scale daily operations to major mobilizations.

Directing our efforts from one consolidated hub provides us the ability to set standard processes, and drive predictable results that exceed customer expectations.

We design and deliver services for our customers, at every hour of every day-regardless of what is happening in the environment. The Command Center team is always monitoring the environment, and always ready to act.

Services supported include

ATM Reboot Capability

Resolve minor issues and get the ATM back into service without having to dispatch a technician

Content Delivery

Push marketing content down to the ATM, overlaying the screens coming from the network

Operating System Updates

Deploy monthly Microsoft Windows OS patches and hotfixes

Application Updates

Deploy ATM application patches and updates released by the OEMs

Electronic Journal Retrieval

Remotely retrieve ATM EJ logs

Asset Control

Bbtain an inventory of hardware and software installed on the ATM

WE ARE READY TO HELP YOU

HTx Services is always ready to respond to your specific needs with integrated maintenance and support programs designed to resolve your technology issues and provide our customers the time to focus on their business.

GET IN TOUCH

Our corporate office is in New York, located close to Manhattan. We have staff all through the country, including two strategic hubs in Los Angeles, California and Minneapolis, Minnesota.

Get in contact with us filling up the next form.

Los Angeles

14141 Covello Street Building 2 Unit BC Van Nuys, California 91405

New York

1 Fairchild Court - Suite 200, Plainview, NY 11803

Minneapolis

535 W Minnehaha Ave, Saint Paul, MN 55130

800-957-9778
1. Sales 2. Accounts Receivable/Payable 3. HR