ATM/ITM Support
Service Information
HTx Services offers customizable maintenance programs that are focused on “Mean Time To – REPAIR”, not just “Mean Time To – Respond”. Our service offering is second to none. HTx Services is committed to not only focusing on the timeliness of the repair, but also the quality of the service.
Providing on-site diagnostics and comprehensive service for financial institutions branches and back offices. Our Field Service support team is the heart of HTx Services client-oriented philosophy of service, trust, satisfaction, and excellence.
Our technicians have the capability to fix a wide variety of ATM makes or models. Among the best in the business, our support technicians pride themselves on offering only the highest level of service and professionalism. They’re uniquely qualified to handle the most difficult issues, and provide a resolution quickly and cost effectively.
Field Services
First line and second line maintenance for ATMs
Remote Managed Services
Monitoring
SW and User Experience Testing
Hotfix Support
ATM Staging, Installation and Removal
ATM Upgrade Projects
Programs offered
Maintenance service plans
Preventative maintenance plans
Branch ownership plans
What an ITM Provides
Video Interface - Interactive Tellers
Recycler
Coin Dispensing capability
An ID scanner for verifying the customer’s identity
A signature pad
WE ARE READY TO HELP YOU
HTx Services is always ready to respond to your specific needs with integrated maintenance and support programs designed to resolve your technology issues and provide our customers the time to focus on their business.
GET IN TOUCH
Our corporate office is in New York, located close to Manhattan. We have staff all through the country, including two strategic hubs in Los Angeles, California and Minneapolis, Minnesota.
Get in contact with us filling up the next form.
Los Angeles
14141 Covello Street Building 2 Unit BC Van Nuys, California 91405
New York
1 Fairchild Court - Suite 200, Plainview, NY 11803
Minneapolis
535 W Minnehaha Ave, Saint Paul, MN 55130
800-957-9778
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