Command Center

The HTx Services Command Center provides oversight and control into all service operations at any given time.

 
 

Service Information

The HTx Services Command Center centrally coordinates our teams’ activities, from small scale daily operations to major mobilizations.

Directing our efforts from one consolidated hub provides us the ability to set standard processes, and drive predictable results that exceed customer expectations.

We design and deliver services for our customers, at every hour of every day-regardless of what is happening in the environment. The Command Center team is always monitoring the environment, and always ready to act.

Services supported include

Technician route management and oversight

Service-level compliance

Service desk operations

Level 2 remote support

ATM monitoring

Infrastructure monitoring

Services include

Software development release management

Planning and release scheduling management

Quality assurance certification tests

Defect management and prioritization

Hardware-software integration

 

WE ARE READY TO HELP YOU

HTx Services is always ready to respond to your specific needs with integrated maintenance and support programs designed to resolve your technology issues and provide our customers the time to focus on their business.

GET IN TOUCH

Our corporate office is in New York, located close to Manhattan. We have staff all through the country, including two strategic hubs in Los Angeles, California and Minneapolis, Minnesota.

Get in contact with us filling up the next form.

Los Angeles

14141 Covello Street Building 2 Unit BC Van Nuys, California 91405

New York

1 Fairchild Court - Suite 200, Plainview, NY 11803

Minneapolis

535 W Minnehaha Ave, Saint Paul, MN 55130

800-957-9778
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